As a business owner, you simply can’t overestimate the importance of what your customers think, feel, and say about your product or service. Most likely, you already know the key to discovering this invaluable information: a customer survey.
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If you’re a freelancer, you probably already know that time tracking is, well, worth your time.
On a micro-scale, time tracking gives you valuable insight into how long you spend on specific projects and activities; your most productive hours of the day; and what, if anything, may be distracting you from your priorities.
On a macro-scale, time tracking can help you develop greater time management skills, become more productive, and earn more cash (who doesn’t want that?).
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Even in an age of digital addiction, social media ads, and geo-targeting, word-of-mouth marketing is still one of the most powerful forms of marketing.
Your customers – both the happy ones and the unhappy ones – have an enormous amount of leverage when it comes to your brand’s reputation. What they tell other people about your product or service has the ability to expand your business quickly or destroy new growth.
That’s why it’s so important to measure NPS (Net Promoter Score) – a metric that shows you not how satisfied your customers are, but how likely they are to promote (or detract from) your business.
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Apple rarely fails to impress and delight us with new iPhone updates, products, and industry announcements. And the iOS 12 software update has not disappointed, especially with a newly released feature designed to increase your awareness of the time you spend on your iPhone: Screen Time.
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Before your prospects convert to customers, they must trust you.
But winning their trust can be challenging—especially in an age when they may be inundated with hundreds of messages for businesses that are similar to your own.
Standing apart from the competition is tough when every brand or business claims to offer the “best” option.
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Running a compliant medical care office requires that you know more than how to keep your patients physically safe.
You must also know how to protect their personal information – including details such as their social security number, financial information, and of course, personal medical records.
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